Travel Agent and Tour Operator Information

Biking Cambodia in Brief

Biking Cambodia was established in 1998 and has been working primarily with International Agencies and Tour Operators since that time.

Of course we consider, and often organise, tours for FIT. But most of our business is via agents.

Our owners and operators comprise a Swiss / Cambodian team which brings to our clients, the professionalism and services expected by international agencies.

If your organisation is intending to partner with a professional and local Cambodian Biking Adventure Holiday operator, you have arrived at the ideal web site.

Naturally, you will be concerned to ensure that we can provide, not only the services that your clients demand, but also the security, safety and support measures that lead to a memorable and satisfying holiday experience.

The fact that we have been operating since 1998, should give you a measure of confidence, but so that you are in no doubt, we list the issues that we have addressed in order to ensure problem free tours. If you need any further information, please contact us and we will be happy to answer your questions.

Geographical Knowledge

We know the area very well. Every circuit is surveyed before starting season, taking in consideration the roads condition and climatic changes caused by bad weather conditions during the rainy season.

Community Relations

We have worked hard at developing good relationships with the local community. These relationships are vital to a successful tour when our tours are operating far from our base.

The elements of the local community with whom we work include:

Accommodation Providers

we do extensive Vetting, education of providers, provision of equipments

Local Authorities

We inform Local authorities of the presence of our foreign guests to ensure unhindered passage from the Police authority, although Cambodia has become quite a safe place in the last few years.

Support Services

We identify and liaise with local vehicle repairers, obtain updates from then community on local conditions, e.g. bridges out, landslides, flooding etc and we organize our guests food supply far off the beaten track.

Transportation

We organise airport and hotel pickups and dropoffs, emergency transportation if necessary, and emergency medical services.

Biking Equipment

We choose the best material for the local conditions and opt mainly for Mountain bikes adapted to the road conditions. Our brands are Trek, Giant, Gary Fisher, Bridgestone and Merida.

Maintenance and Spare Parts

We have a permanent mechanical team maintaining the bikes for check-ups and repairs. Spare parts are held at base and on the support vehicles.

Logistics

With our experienced Trekking team working for our main partner Terrecambodge, we possess the know how to bring customers safely to remote places. This has been our focus since 1998.

Staff Training

Tourist Attractions

All our tours are designed to include a combination of natural and historical events.

Equipment Repairs

Our staff are trained to work on any part of the bicycle for maintaining and repairing it.

First Aid

We regularly organize seminars for our staff to teach First Aid intervention in case of a accidents.

Language (English, French, German)

We help our local staff to improve the knowledge of foreign languages by financing their scholarship.

Communication Equipment

Our guides are permanently by your side to help you during the tours. Support vehicle driver and cycling guide stay in contact with a ICOM communication system in case of any problems.

Finally...

We hope and expect that the above list of issues gives you the confidence to recognise our dedication and professionalism to the travel industry.

...to organise your clients holiday of a lifetime. You will not be disappointed.