Once you have made a booking and it has been confirmed, we ask for a deposit payment of 25% of the total amount by bank transfer (bank transfer costs USD 10). The remaining amount must be settled in cash in USD upon your arrival. Bookings made less than 2 months before the tour starts require full payment.
Each quotation sent to you mentions all the services that we provide on a tour, such as meals, transportation, accommodation, etc. as our tours include a range of different services. Biking Cambodia reserves the right to change the inclusions listed due to operational changes and other factors.
Cancellation By You
Should you (the client) choose to cancel a booking, Biking Cambodia must be notified in writing or by email.
The following cancellation fees apply for our tours:
Up to 28 days before arrival: none
27 to 14 days before arrival: 30%
13 to 7 days before arrival: 50%
Less than 7 days before arrival: 100%
Cancellation By Bikingcambodia
In the unlikely event that we should cancel a trip, notification will be given not less than 60 days before the departure date of the trip. We will pay back the full amount of the tour. Biking Cambodia is not responsible for any other costs, including flight ticket purchases.
It is required that a bicycle helmet be worn by all cyclists when riding a bicycle throughout a Biking Cambodia bicycle tour.
Biking Cambodia reserves the right to change itineraries before or during a tour in the interest of safety due to local road or meteorological conditions. Any client not adhering to changes made for these reasons will be deemed to have left the tour and will no longer be under the care of Biking Cambodia.
Each traveller must have contracted a private insurance related to any accident that may happen during his trip, including an emergency evacuation. Your travel insurance details will be checked by our guide on arrival.
Biking Cambodia with its cycling team declines any responsibility for loss, injury, illness, damage, accident, delay or inconvenience experienced from time of departure to arrival arising from any tour organized by Biking Cambodia.
Acceptance of Conditions
By payment of your booking deposit you agree to the terms and conditions as written.
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